Customer Reviews

"Professional from start to finish. The booking process was straightforward, the inspector arrived on time, and we had our comprehensive report within 24 hours. The thermal imaging revealed heat loss issues around windows that the developer immediately acknowledged. Great service."

"We used the Re-Snag service after the developer claimed to have fixed all the original issues. Eagle Eye found that 12 items had been done poorly or not at all. Having photographic evidence made all the difference in getting the developer to return and do the job properly."

"As first-time buyers, we were nervous about the whole process. The team explained everything clearly and the report was easy to understand with clear photos. The after-service support helped us negotiate with the developer. Found 23 defects in our new build, all now fixed."

"Very thorough inspection and excellent report. The only reason for 4 stars instead of 5 is that they were booked up 2 weeks ahead, so we had to wait. But the quality of service was worth the wait. Found issues with electrics and plumbing that would have been serious problems."

"I was skeptical about paying for a snagging survey but so glad I did. The inspector spent over 4 hours checking everything and found 31 defects. The developer actually thanked us for the professional report format - made their job easier too! Excellent value for money."